Shipping policy
Shipping Policy
Thank you for shopping with SOMA HOME DECOR. We carefully prepare and package every order to ensure your items arrive safely.
Order Processing
Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. During periods of high order volume, processing may take slightly longer.
Shipping Rates & Delivery
We currently ship within the United States.
Standard shipping is $8. Orders of $45 or more qualify for free standard shipping.
Estimated delivery time is typically 3–5 business days after your order has been shipped. Delivery times are estimates and are not guaranteed. Delays may occur due to the shipping carrier, weather, holidays, or other circumstances outside our control. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Incorrect Shipping Addresses
Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Lost or Damaged Packages
If your order arrives damaged, please contact us as soon as possible at infsomahomeshop@gmail.com and include your order number and photos of the damaged item and packaging.
If tracking shows your package as delivered but you cannot locate it, please contact the shipping carrier first. You may also contact us and we will do our best to assist you.
Questions
For questions about your order or shipping, contact us at infsomahomeshop@gmail.com.